Insurance: 

Your health insurance may offer coverage for our services, either in full or partially. For those without insurance, some counselors have a sliding scale available. You may inquire about reduced fees on sessions. To understand the extent of your coverage, we advise reaching out to your insurance company and posing the following inquiries:

• Do I have mental health insurance benefits?

• What is my deductible and has it been met?

• How many sessions per year does my health insurance cover and at what rate?

• Is the counselor/ provider covered under my insurance?

*We will call to do an eligibility check on each client before their first session and will notify you of the information we receive on your insurance benefits. We recommend that you also call your insurance to ensure you understand your benefits and coverage of mental health services.*

Insurances we are contracted with (call if not on this list):

• BlueCross BlueShield of Kansas (and other states) / BCBS

• Medicaid (Sunflower/Cenpatico, Aetna Better Health, Kancare, KMAP, and United Medicaid)

• Aetna Commercial

• ProviDRs Care

For all clients with private health insurance or paying out-of-pocket, we do require a credit card on file for copays, coinsurance, and fees for “no-shows” and “late cancellations”.

Payment:

Cash, health savings accounts, flex-spending accounts, and all major credit cards accepted for co-payments and out-of-pocket sessions.

Cancellation Policy: 

You may cancel your session without penalty by providing at least 24 hours advance notice. Please remember to cancel or reschedule at least 24 hours in advance. You will be responsible for a $75 fee if cancellation is less than 24 hours. Missed appointments, or “no-shows”, are subject to a $150 fee. If you miss 2 appointments without in-time cancelations, your counseling services may be terminated. If you cancel half of your monthly appointments, your counseling services may be terminated. You may speak with the administrative staff if a special circumstance has occurred. This is to protect our counselors and other clients on the waiting list. We also send out courtesy reminders via text or email to those who ask as we try to be as helpful with this as possible. Don’t hesitate to ask us about these policies.

Contact:

Questions? Please contact us for further information.